Resume Client Frequently Asked Questions

Do you write cover letters and LinkedIn Profiles?

Yes. I write both. See the Services link for a listing of all RT&M Group’s add-on services.

How quickly will I receive my order?
You will receive your order within three business days after you have both paid for your order and completed your one-on-one resume session to discuss details in your existing resume and the resume questionnaire.
Do you have a rush service?
Yes. You can order your resume and other documents for delivery within 2 business days for an additional price.
What industries do you write for?

Finance, banking, insurance, manufacturing, real estate, human resources, sales, insurance, marketing, engineering, non-profit, healthcare, military and many others.
If I think that I will not be able to create a winning resume in your industry when we first speak, I will refer you to someone who can.

What methods of payment do you accept?

RT&M Group processes all payments via PayPal. Using Pay Pal, you can pay via debit card, Discover, American Express, Visa and Master Card. We also accept Chase Pay.

How does the process of ordering, paying and receiving my resume work?
1) Call or email to schedule an introductory chat of 15 minutes maximum to discuss your resume needs and career goals. We will determine which resume level is best for you as well. I will need a copy of your existing resume to reference during our conversation.

2) You and I will set up a time for me to get to know you better and clarify details on your questionnaire and existing resume.

3) You pay for your resume and any other add-on services.

4) I will send you the resume questionnaire to fill out.

5) You complete the questionnaire and return it 24 hours in advance of our scheduled appointment. Order must be paid for and resume questionnaire completed before our scheduled appointment or else it will be cancelled.

6) You and I work collaboratively during our appointment on strategy, accomplishments identification and result during our scheduled appointment. Appointment is maximum of one hour, closer to 45 minutes. Client calls me.

7) After completing strategy session and receiving payment, resume will be delivered in 72 hours (three business days).

8) You may email me any revisions or changes or you and I set a time to go over any changes or revisions to the resume over the phone. Revisions are unlimited. I want you to be completely satisfied with the resume.

Revisions and changes must be communicated within two weeks of delivery. Appointments scheduled to go over revisions or revisions emailed two weeks or more after resume and other applicable documents have been delivered will be billed at $75/hour.

9) Send out your expertly written cover letter, resume and update LinkedIn with your new profile.

10) Watch your interviews increase.


Do you offer a guarantee?
Yes. If you do not receive an interview within 60 days of delivery of your resume, I will happily rewrite your resume for you. Of course you must have made more than adequate efforts to apply for positions via open postings and identifying opportunities via LinkedIn and other networks.

Why Work with RT&M Group?




Personal Guidance and Consultation


Customized, Distinctive Resumes


Competitive Pricing


Fast Delivery




Schedule Your Introductory Chat Now!

Email or call 800-410-7508.